Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21300
VM0021300Silvermember21300@example.test · +601110021300 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,070
Current loyalty balance
Lifetime Spend
RM 2,588
Across 21 visits
Total Visits
21
Since 2025-10-06
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,070 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 17
Outlet purchase
2026-09-19 · Member activity · RM 95.25
App session
2026-09-07 · OPLUMO Outlet 17
Points credited
2026-08-26 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 17
Outlet purchase
2026-08-02 · Member activity · RM 120.65
Points credited
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 133.35