Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02130
VM0002130Goldmember2130@example.test · +601110002130 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,615
Current loyalty balance
Lifetime Spend
RM 4,520
Across 35 visits
Total Visits
35
Since 2024-12-29
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,615 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 6
Outlet purchase
2026-08-21 · Member activity · RM 93.00
App session
2026-08-09 · OPLUMO Outlet 6
Points credited
2026-07-28 · Member activity · RM 105.40
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 6
Outlet purchase
2026-07-04 · Member activity · RM 117.80
Points credited
2026-06-22 · OPLUMO Outlet 6
Outlet purchase
2026-06-10 · Member activity · RM 130.20