Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00213
VM0000213Silvermember213@example.test · +601110000213 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,315
Current loyalty balance
Lifetime Spend
RM 2,894
Across 27 visits
Total Visits
27
Since 2025-03-29
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,315 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 67.50
App session
2026-06-16 · OPLUMO Outlet 10
Points credited
2026-06-04 · Member activity · RM 76.50
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 10
Outlet purchase
2026-05-11 · Member activity · RM 85.50
Points credited
2026-04-29 · OPLUMO Outlet 10
Outlet purchase
2026-04-17 · Member activity · RM 94.50