Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21264
VM0021264Goldmember21264@example.test · +601110021264 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
4,465
Current loyalty balance
Lifetime Spend
RM 5,582
Across 39 visits
Total Visits
39
Since 2024-10-24
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,465 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 15
Outlet purchase
2026-08-27 · Member activity · RM 119.25
App session
2026-08-15 · OPLUMO Outlet 15
Points credited
2026-08-03 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 15
Outlet purchase
2026-07-10 · Member activity · RM 151.05
Points credited
2026-06-28 · OPLUMO Outlet 15
Outlet purchase
2026-06-16 · Member activity · RM 166.95