Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02126
VM0002126Membermember2126@example.test · +601110002126 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
805
Current loyalty balance
Lifetime Spend
RM 1,007
Across 42 visits
Total Visits
42
Since 2024-09-05
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
805 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 2
Outlet purchase
2026-09-01 · Member activity · RM 21.75
App session
2026-08-20 · OPLUMO Outlet 2
Points credited
2026-08-08 · Member activity · RM 24.65
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 27.55
Points credited
2026-07-03 · OPLUMO Outlet 2
Outlet purchase
2026-06-21 · Member activity · RM 30.45