Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21246
VM0021246Silvermember21246@example.test · +601110021246 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,384
Current loyalty balance
Lifetime Spend
RM 2,981
Across 43 visits
Total Visits
43
Since 2024-04-01
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,384 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 14
Outlet purchase
2026-04-15 · Member activity · RM 46.50
App session
2026-04-03 · OPLUMO Outlet 14
Points credited
2026-03-22 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 14
Outlet purchase
2026-02-26 · Member activity · RM 58.90
Points credited
2026-02-14 · OPLUMO Outlet 14
Outlet purchase
2026-02-02 · Member activity · RM 65.10