Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21240
VM0021240Membermember21240@example.test · +601110021240 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
166
Current loyalty balance
Lifetime Spend
RM 208
Across 3 visits
Total Visits
3
Since 2026-03-08
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
166 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 8
Outlet purchase
2026-04-01 · Member activity · RM 52.50
App session
2026-03-20 · OPLUMO Outlet 8
Points credited
2026-03-08 · Member activity · RM 59.50
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 8
Outlet purchase
2026-02-12 · Member activity · RM 66.50
Points credited
2026-01-31 · OPLUMO Outlet 8
Outlet purchase
2026-01-19 · Member activity · RM 73.50