Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 21236
VM0021236Silvermember21236@example.test · +601110021236 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,441
Current loyalty balance
Lifetime Spend
RM 1,802
Across 10 visits
Total Visits
10
Since 2026-04-07
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,441 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 4
Outlet purchase
2026-09-04 · Member activity · RM 117.00
App session
2026-08-23 · OPLUMO Outlet 4
Points credited
2026-08-11 · Member activity · RM 132.60
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 4
Outlet purchase
2026-07-18 · Member activity · RM 148.20
Points credited
2026-07-06 · OPLUMO Outlet 4
Outlet purchase
2026-06-24 · Member activity · RM 163.80