Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21216
VM0021216Goldmember21216@example.test · +601110021216 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
2,435
Current loyalty balance
Lifetime Spend
RM 3,045
Across 32 visits
Total Visits
32
Since 2025-03-29
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,435 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 1
Outlet purchase
2026-09-26 · Member activity · RM 75.00
App session
2026-09-14 · OPLUMO Outlet 1
Points credited
2026-09-02 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 1
Outlet purchase
2026-08-09 · Member activity · RM 95.00
Points credited
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 105.00