Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21190
VM0021190Membermember21190@example.test · +601110021190 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
267
Current loyalty balance
Lifetime Spend
RM 334
Across 3 visits
Total Visits
3
Since 2026-03-29
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
267 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 83.25
App session
2026-04-10 · OPLUMO Outlet 9
Points credited
2026-03-29 · Member activity · RM 94.35
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 9
Outlet purchase
2026-03-05 · Member activity · RM 105.45
Points credited
2026-02-21 · OPLUMO Outlet 9
Outlet purchase
2026-02-09 · Member activity · RM 116.55