Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21156
VM0021156Goldmember21156@example.test · +601110021156 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,903
Current loyalty balance
Lifetime Spend
RM 3,630
Across 24 visits
Total Visits
24
Since 2025-07-25
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,903 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 9
Outlet purchase
2026-08-31 · Member activity · RM 108.75
App session
2026-08-19 · OPLUMO Outlet 9
Points credited
2026-08-07 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 137.75
Points credited
2026-07-02 · OPLUMO Outlet 9
Outlet purchase
2026-06-20 · Member activity · RM 152.25