Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21154
VM0021154Silvermember21154@example.test · +601110021154 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,319
Current loyalty balance
Lifetime Spend
RM 1,650
Across 30 visits
Total Visits
30
Since 2025-04-25
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,319 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 7
Outlet purchase
2026-09-17 · Member activity · RM 38.25
App session
2026-09-05 · OPLUMO Outlet 7
Points credited
2026-08-24 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 7
Outlet purchase
2026-07-31 · Member activity · RM 48.45
Points credited
2026-07-19 · OPLUMO Outlet 7
Outlet purchase
2026-07-07 · Member activity · RM 53.55