Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 21136
VM0021136Membermember21136@example.test · +601110021136 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
431
Current loyalty balance
Lifetime Spend
RM 540
Across 5 visits
Total Visits
5
Since 2026-07-18
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
431 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 6
Outlet purchase
2026-09-16 · Member activity · RM 86.25
App session
2026-09-04 · OPLUMO Outlet 6
Points credited
2026-08-23 · Member activity · RM 97.75
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 6
Outlet purchase
2026-07-30 · Member activity · RM 109.25
Points credited
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 120.75