Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21126
VM0021126Silvermember21126@example.test · +601110021126 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,029
Current loyalty balance
Lifetime Spend
RM 1,287
Across 16 visits
Total Visits
16
Since 2025-09-26
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,029 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 49.50
App session
2026-05-30 · OPLUMO Outlet 13
Points credited
2026-05-18 · Member activity · RM 56.10
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 13
Outlet purchase
2026-04-24 · Member activity · RM 62.70
Points credited
2026-04-12 · OPLUMO Outlet 13
Outlet purchase
2026-03-31 · Member activity · RM 69.30