Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02112
VM0002112Membermember2112@example.test · +601110002112 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
519
Current loyalty balance
Lifetime Spend
RM 650
Across 19 visits
Total Visits
19
Since 2025-06-05
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
519 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 5
Outlet purchase
2026-04-13 · Member activity · RM 21.75
App session
2026-04-01 · OPLUMO Outlet 5
Points credited
2026-03-20 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 5
Outlet purchase
2026-02-24 · Member activity · RM 27.55
Points credited
2026-02-12 · OPLUMO Outlet 5
Outlet purchase
2026-01-31 · Member activity · RM 30.45