Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21102
VM0021102Goldmember21102@example.test · +601110021102 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,571
Current loyalty balance
Lifetime Spend
RM 5,714
Across 45 visits
Total Visits
45
Since 2024-02-15
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 6
Outlet purchase
2026-04-05 · Member activity · RM 121.50
App session
2026-03-24 · OPLUMO Outlet 6
Points credited
2026-03-12 · Member activity · RM 137.70
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 6
Outlet purchase
2026-02-16 · Member activity · RM 153.90
Points credited
2026-02-04 · OPLUMO Outlet 6
Outlet purchase
2026-01-23 · Member activity · RM 170.10