Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02107
VM0002107Silvermember2107@example.test · +601110002107 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
1,769
Current loyalty balance
Lifetime Spend
RM 2,211
Across 26 visits
Total Visits
26
Since 2025-03-17
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,769 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 17
Outlet purchase
2026-05-29 · Member activity · RM 60.00
App session
2026-05-17 · OPLUMO Outlet 17
Points credited
2026-05-05 · Member activity · RM 68.00
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 17
Outlet purchase
2026-04-11 · Member activity · RM 76.00
Points credited
2026-03-30 · OPLUMO Outlet 17
Outlet purchase
2026-03-18 · Member activity · RM 84.00