Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21060
VM0021060Membermember21060@example.test · +601110021060 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
343
Current loyalty balance
Lifetime Spend
RM 430
Across 10 visits
Total Visits
10
Since 2025-11-22
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
343 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 15
Outlet purchase
2026-04-21 · Member activity · RM 27.75
App session
2026-04-09 · OPLUMO Outlet 15
Points credited
2026-03-28 · Member activity · RM 31.45
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 15
Outlet purchase
2026-03-04 · Member activity · RM 35.15
Points credited
2026-02-20 · OPLUMO Outlet 15
Outlet purchase
2026-02-08 · Member activity · RM 38.85