Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02104
VM0002104Platinummember2104@example.test · +601110002104 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted Out
Points Balance
4,904
Current loyalty balance
Lifetime Spend
RM 6,131
Across 41 visits
Total Visits
41
Since 2024-10-15
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,904 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 14
Outlet purchase
2026-09-23 · Member activity · RM 93.00
App session
2026-09-11 · OPLUMO Outlet 14
Points credited
2026-08-30 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 14
Outlet purchase
2026-08-06 · Member activity · RM 117.80
Points credited
2026-07-25 · OPLUMO Outlet 14
Outlet purchase
2026-07-13 · Member activity · RM 130.20