Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21036
VM0021036Goldmember21036@example.test · +601110021036 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,506
Current loyalty balance
Lifetime Spend
RM 3,133
Across 18 visits
Total Visits
18
Since 2025-06-18
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,506 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 105.00
App session
2026-03-27 · OPLUMO Outlet 8
Points credited
2026-03-15 · Member activity · RM 119.00
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 8
Outlet purchase
2026-02-19 · Member activity · RM 133.00
Points credited
2026-02-07 · OPLUMO Outlet 8
Outlet purchase
2026-01-26 · Member activity · RM 147.00