Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02102
VM0002102Membermember2102@example.test · +601110002102 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
78
Current loyalty balance
Lifetime Spend
RM 98
Across 2 visits
Total Visits
2
Since 2026-04-17
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
157d
2026-05-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
78 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 12
Outlet purchase
2026-04-23 · Member activity · RM 42.75
App session
2026-04-11 · OPLUMO Outlet 12
Points credited
2026-03-30 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 12
Outlet purchase
2026-03-06 · Member activity · RM 54.15
Points credited
2026-02-22 · OPLUMO Outlet 12
Outlet purchase
2026-02-10 · Member activity · RM 59.85