Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02101
VM0002101Silvermember2101@example.test · +601110002101 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,702
Current loyalty balance
Lifetime Spend
RM 2,129
Across 31 visits
Total Visits
31
Since 2024-11-14
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,702 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 11
Outlet purchase
2026-04-26 · Member activity · RM 67.50
App session
2026-04-14 · OPLUMO Outlet 11
Points credited
2026-04-02 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 11
Outlet purchase
2026-03-09 · Member activity · RM 85.50
Points credited
2026-02-25 · OPLUMO Outlet 11
Outlet purchase
2026-02-13 · Member activity · RM 94.50