Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02100
VM0002100Membermember2100@example.test · +601110002100 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
199
Current loyalty balance
Lifetime Spend
RM 249
Across 2 visits
Total Visits
2
Since 2026-07-02
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
81d
2026-07-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
199 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 81.75
App session
2026-06-26 · OPLUMO Outlet 10
Points credited
2026-06-14 · Member activity · RM 92.65
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 10
Outlet purchase
2026-05-21 · Member activity · RM 103.55
Points credited
2026-05-09 · OPLUMO Outlet 10
Outlet purchase
2026-04-27 · Member activity · RM 114.45