Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 20992
VM0020992Silvermember20992@example.test · +601110020992 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
1,922
Current loyalty balance
Lifetime Spend
RM 2,403
Across 44 visits
Total Visits
44
Since 2024-08-05
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,922 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 15
Outlet purchase
2026-09-06 · Member activity · RM 38.25
App session
2026-08-25 · OPLUMO Outlet 15
Points credited
2026-08-13 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 15
Outlet purchase
2026-07-20 · Member activity · RM 48.45
Points credited
2026-07-08 · OPLUMO Outlet 15
Outlet purchase
2026-06-26 · Member activity · RM 53.55