Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20948
VM0020948Membermember20948@example.test · +601110020948 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
411
Current loyalty balance
Lifetime Spend
RM 515
Across 4 visits
Total Visits
4
Since 2026-07-14
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
411 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 5
Outlet purchase
2026-08-25 · Member activity · RM 79.50
App session
2026-08-13 · OPLUMO Outlet 5
Points credited
2026-08-01 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 100.70
Points credited
2026-06-26 · OPLUMO Outlet 5
Outlet purchase
2026-06-14 · Member activity · RM 111.30