Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20941
VM0020941Silvermember20941@example.test · +601110020941 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,277
Current loyalty balance
Lifetime Spend
RM 2,847
Across 19 visits
Total Visits
19
Since 2025-11-10
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,277 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 15
Outlet purchase
2026-09-18 · Member activity · RM 93.75
App session
2026-09-06 · OPLUMO Outlet 15
Points credited
2026-08-25 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 15
Outlet purchase
2026-08-01 · Member activity · RM 118.75
Points credited
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 131.25