Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20916
VM0020916Silvermember20916@example.test · +601110020916 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
992
Current loyalty balance
Lifetime Spend
RM 1,241
Across 30 visits
Total Visits
30
Since 2025-01-24
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
992 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 7
Outlet purchase
2026-06-18 · Member activity · RM 25.50
App session
2026-06-06 · OPLUMO Outlet 7
Points credited
2026-05-25 · Member activity · RM 28.90
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 7
Outlet purchase
2026-05-01 · Member activity · RM 32.30
Points credited
2026-04-19 · OPLUMO Outlet 7
Outlet purchase
2026-04-07 · Member activity · RM 35.70