Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02089
VM0002089Membermember2089@example.test · +601110002089 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
392
Current loyalty balance
Lifetime Spend
RM 490
Across 16 visits
Total Visits
16
Since 2025-08-24
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
392 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 16
Outlet purchase
2026-05-09 · Member activity · RM 22.50
App session
2026-04-27 · OPLUMO Outlet 16
Points credited
2026-04-15 · Member activity · RM 25.50
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 16
Outlet purchase
2026-03-22 · Member activity · RM 28.50
Points credited
2026-03-10 · OPLUMO Outlet 16
Outlet purchase
2026-02-26 · Member activity · RM 31.50