Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02088
VM0002088Silvermember2088@example.test · +601110002088 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,252
Current loyalty balance
Lifetime Spend
RM 2,815
Across 35 visits
Total Visits
35
Since 2024-08-23
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,252 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 15
Outlet purchase
2026-04-15 · Member activity · RM 52.50
App session
2026-04-03 · OPLUMO Outlet 15
Points credited
2026-03-22 · Member activity · RM 59.50
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 15
Outlet purchase
2026-02-26 · Member activity · RM 66.50
Points credited
2026-02-14 · OPLUMO Outlet 15
Outlet purchase
2026-02-02 · Member activity · RM 73.50