Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 02087
VM0002087Goldmember2087@example.test · +601110002087 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,836
Current loyalty balance
Lifetime Spend
RM 4,796
Across 26 visits
Total Visits
26
Since 2025-06-05
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,836 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 14
Outlet purchase
2026-08-17 · Member activity · RM 119.25
App session
2026-08-05 · OPLUMO Outlet 14
Points credited
2026-07-24 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 151.05
Points credited
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 166.95