Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 20821
VM0020821Membermember20821@example.test · +601110020821 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
439
Current loyalty balance
Lifetime Spend
RM 549
Across 5 visits
Total Visits
5
Since 2026-07-13
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
439 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 14
Outlet purchase
2026-09-11 · Member activity · RM 69.00
App session
2026-08-30 · OPLUMO Outlet 14
Points credited
2026-08-18 · Member activity · RM 78.20
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 14
Outlet purchase
2026-07-25 · Member activity · RM 87.40
Points credited
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 96.60