Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02082
VM0002082Silvermember2082@example.test · +601110002082 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,409
Current loyalty balance
Lifetime Spend
RM 1,762
Across 30 visits
Total Visits
30
Since 2025-01-11
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,409 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 9
Outlet purchase
2026-06-05 · Member activity · RM 36.75
App session
2026-05-24 · OPLUMO Outlet 9
Points credited
2026-05-12 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 9
Outlet purchase
2026-04-18 · Member activity · RM 46.55
Points credited
2026-04-06 · OPLUMO Outlet 9
Outlet purchase
2026-03-25 · Member activity · RM 51.45