Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20814
VM0020814Silvermember20814@example.test · +601110020814 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,432
Current loyalty balance
Lifetime Spend
RM 1,790
Across 17 visits
Total Visits
17
Since 2025-09-14
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 7
Outlet purchase
2026-06-17 · Member activity · RM 72.75
App session
2026-06-05 · OPLUMO Outlet 7
Points credited
2026-05-24 · Member activity · RM 82.45
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 7
Outlet purchase
2026-04-30 · Member activity · RM 92.15
Points credited
2026-04-18 · OPLUMO Outlet 7
Outlet purchase
2026-04-06 · Member activity · RM 101.85