Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20805
VM0020805Silvermember20805@example.test · +601110020805 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,089
Current loyalty balance
Lifetime Spend
RM 2,612
Across 38 visits
Total Visits
38
Since 2024-12-12
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 15
Outlet purchase
2026-09-27 · Member activity · RM 47.25
App session
2026-09-15 · OPLUMO Outlet 15
Points credited
2026-09-03 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 15
Outlet purchase
2026-08-10 · Member activity · RM 59.85
Points credited
2026-07-29 · OPLUMO Outlet 15
Outlet purchase
2026-07-17 · Member activity · RM 66.15