Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20802
VM0020802Silvermember20802@example.test · +601110020802 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,915
Current loyalty balance
Lifetime Spend
RM 2,394
Across 44 visits
Total Visits
44
Since 2024-04-05
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,915 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 12
Outlet purchase
2026-05-07 · Member activity · RM 51.75
App session
2026-04-25 · OPLUMO Outlet 12
Points credited
2026-04-13 · Member activity · RM 58.65
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 12
Outlet purchase
2026-03-20 · Member activity · RM 65.55
Points credited
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 72.45