Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02080
VM0002080Membermember2080@example.test · +601110002080 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
254
Current loyalty balance
Lifetime Spend
RM 318
Across 3 visits
Total Visits
3
Since 2026-07-28
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
254 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 7
Outlet purchase
2026-08-21 · Member activity · RM 103.50
App session
2026-08-09 · OPLUMO Outlet 7
Points credited
2026-07-28 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 131.10
Points credited
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 144.90