Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02077
VM0002077Goldmember2077@example.test · +601110002077 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,645
Current loyalty balance
Lifetime Spend
RM 3,307
Across 26 visits
Total Visits
26
Since 2025-02-23
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,645 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 4
Outlet purchase
2026-05-07 · Member activity · RM 106.50
App session
2026-04-25 · OPLUMO Outlet 4
Points credited
2026-04-13 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 4
Outlet purchase
2026-03-20 · Member activity · RM 134.90
Points credited
2026-03-08 · OPLUMO Outlet 4
Outlet purchase
2026-02-24 · Member activity · RM 149.10