Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20757
VM0020757Membermember20757@example.test · +601110020757 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
319
Current loyalty balance
Lifetime Spend
RM 399
Across 6 visits
Total Visits
6
Since 2026-01-16
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
319 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 1
Outlet purchase
2026-04-04 · Member activity · RM 48.75
App session
2026-03-23 · OPLUMO Outlet 1
Points credited
2026-03-11 · Member activity · RM 55.25
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 1
Outlet purchase
2026-02-15 · Member activity · RM 61.75
Points credited
2026-02-03 · OPLUMO Outlet 1
Outlet purchase
2026-01-22 · Member activity · RM 68.25