Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 20739
VM0020739Membermember20739@example.test · +601110020739 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
126
Current loyalty balance
Lifetime Spend
RM 158
Across 1 visits
Total Visits
1
Since 2026-06-17
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 17
Outlet purchase
2026-06-23 · Member activity · RM 99.75
App session
2026-06-11 · OPLUMO Outlet 17
Points credited
2026-05-30 · Member activity · RM 113.05
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 17
Outlet purchase
2026-05-06 · Member activity · RM 126.35
Points credited
2026-04-24 · OPLUMO Outlet 17
Outlet purchase
2026-04-12 · Member activity · RM 139.65