Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 20732
VM0020732Membermember20732@example.test · +601110020732 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
293
Current loyalty balance
Lifetime Spend
RM 366
Across 2 visits
Total Visits
2
Since 2026-08-09
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
293 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 10
Outlet purchase
2026-08-15 · Member activity · RM 121.50
App session
2026-08-03 · OPLUMO Outlet 10
Points credited
2026-07-22 · Member activity · RM 137.70
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 153.90
Points credited
2026-06-16 · OPLUMO Outlet 10
Outlet purchase
2026-06-04 · Member activity · RM 170.10