Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 20726
VM0020726Platinummember20726@example.test · +601110020726 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
4,889
Current loyalty balance
Lifetime Spend
RM 6,111
Across 30 visits
Total Visits
30
Since 2024-12-27
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 4
Outlet purchase
2026-05-21 · Member activity · RM 134.25
App session
2026-05-09 · OPLUMO Outlet 4
Points credited
2026-04-27 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 4
Outlet purchase
2026-04-03 · Member activity · RM 170.05
Points credited
2026-03-22 · OPLUMO Outlet 4
Outlet purchase
2026-03-10 · Member activity · RM 187.95