Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20709
VM0020709Membermember20709@example.test · +601110020709 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
889
Current loyalty balance
Lifetime Spend
RM 1,112
Across 15 visits
Total Visits
15
Since 2025-08-11
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 4
Outlet purchase
2026-04-08 · Member activity · RM 48.75
App session
2026-03-27 · OPLUMO Outlet 4
Points credited
2026-03-15 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 4
Outlet purchase
2026-02-19 · Member activity · RM 61.75
Points credited
2026-02-07 · OPLUMO Outlet 4
Outlet purchase
2026-01-26 · Member activity · RM 68.25