Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02070
VM0002070Silvermember2070@example.test · +601110002070 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,125
Current loyalty balance
Lifetime Spend
RM 2,657
Across 24 visits
Total Visits
24
Since 2025-07-23
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,125 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 14
Outlet purchase
2026-08-29 · Member activity · RM 99.75
App session
2026-08-17 · OPLUMO Outlet 14
Points credited
2026-08-05 · Member activity · RM 113.05
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 14
Outlet purchase
2026-07-12 · Member activity · RM 126.35
Points credited
2026-06-30 · OPLUMO Outlet 14
Outlet purchase
2026-06-18 · Member activity · RM 139.65