Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20697
VM0020697Membermember20697@example.test · +601110020697 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 185
Across 7 visits
Total Visits
7
Since 2026-02-04
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 9
Outlet purchase
2026-05-11 · Member activity · RM 21.00
App session
2026-04-29 · OPLUMO Outlet 9
Points credited
2026-04-17 · Member activity · RM 23.80
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 9
Outlet purchase
2026-03-24 · Member activity · RM 26.60
Points credited
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 29.40