Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 20685
VM0020685Membermember20685@example.test · +601110020685 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
899
Current loyalty balance
Lifetime Spend
RM 1,125
Across 8 visits
Total Visits
8
Since 2026-04-22
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
899 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 14
Outlet purchase
2026-08-14 · Member activity · RM 111.75
App session
2026-08-02 · OPLUMO Outlet 14
Points credited
2026-07-21 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 14
Outlet purchase
2026-06-27 · Member activity · RM 141.55
Points credited
2026-06-15 · OPLUMO Outlet 14
Outlet purchase
2026-06-03 · Member activity · RM 156.45