Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 20675
VM0020675Silvermember20675@example.test · +601110020675 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
1,999
Current loyalty balance
Lifetime Spend
RM 2,499
Across 25 visits
Total Visits
25
Since 2025-07-31
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,999 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 4
Outlet purchase
2026-09-24 · Member activity · RM 91.50
App session
2026-09-12 · OPLUMO Outlet 4
Points credited
2026-08-31 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 4
Outlet purchase
2026-08-07 · Member activity · RM 115.90
Points credited
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 128.10