Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 20670
VM0020670Goldmember20670@example.test · +601110020670 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
3,687
Current loyalty balance
Lifetime Spend
RM 4,610
Across 25 visits
Total Visits
25
Since 2025-07-07
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 16
Outlet purchase
2026-08-31 · Member activity · RM 126.00
App session
2026-08-19 · OPLUMO Outlet 16
Points credited
2026-08-07 · Member activity · RM 142.80
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 16
Outlet purchase
2026-07-14 · Member activity · RM 159.60
Points credited
2026-07-02 · OPLUMO Outlet 16
Outlet purchase
2026-06-20 · Member activity · RM 176.40