Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 20652
VM0020652Goldmember20652@example.test · +601110020652 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,786
Current loyalty balance
Lifetime Spend
RM 5,983
Across 42 visits
Total Visits
42
Since 2024-09-03
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,786 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 15
Outlet purchase
2026-08-30 · Member activity · RM 112.50
App session
2026-08-18 · OPLUMO Outlet 15
Points credited
2026-08-06 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 15
Outlet purchase
2026-07-13 · Member activity · RM 142.50
Points credited
2026-07-01 · OPLUMO Outlet 15
Outlet purchase
2026-06-19 · Member activity · RM 157.50