Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02064
VM0002064Membermember2064@example.test · +601110002064 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
699
Current loyalty balance
Lifetime Spend
RM 874
Across 26 visits
Total Visits
26
Since 2025-02-28
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
699 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 8
Outlet purchase
2026-05-12 · Member activity · RM 33.00
App session
2026-04-30 · OPLUMO Outlet 8
Points credited
2026-04-18 · Member activity · RM 37.40
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 8
Outlet purchase
2026-03-25 · Member activity · RM 41.80
Points credited
2026-03-13 · OPLUMO Outlet 8
Outlet purchase
2026-03-01 · Member activity · RM 46.20