Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 20638
VM0020638Silvermember20638@example.test · +601110020638 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
2,312
Current loyalty balance
Lifetime Spend
RM 2,891
Across 41 visits
Total Visits
41
Since 2024-09-15
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 1
Outlet purchase
2026-08-24 · Member activity · RM 58.50
App session
2026-08-12 · OPLUMO Outlet 1
Points credited
2026-07-31 · Member activity · RM 66.30
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 1
Outlet purchase
2026-07-07 · Member activity · RM 74.10
Points credited
2026-06-25 · OPLUMO Outlet 1
Outlet purchase
2026-06-13 · Member activity · RM 81.90